Skip to the main content
Sammamish Town Center (not licensed)

Make an Accessibility Request

Department of

Human Resources

(206) 867 2218

Americans With Disabilities Act (ADA)

In compliance with Title II of the Americans with Disabilities Act and Section 504 of the Rehabilitation Act of 1973, it is the policy of the City of Sammamish (the "City") to assure that no person with a disability shall be excluded from participation in, be denied the benefits of, or otherwise discriminated against under any of its programs, services or activities solely based on a disability.

The City will make all reasonable modifications to policies and programs to ensure people with disabilities have an equal opportunity to enjoy its programs, services, and activities. The ADA does not require the City to take any action that would fundamentally alter the nature of its programs or services or impose an undue financial or administrative burden.

Submit an Accessibility Request

Residents and businesses can submit accessibility requests to the City of Sammamish through the accessibility request form. The ADA Coordinator reviews every accessibility request to ensure it gets routed to the appropriate staff.

To make a request, please get in touch with the City at least 48 hours in advance through the accessibility request form.

If you have questions about Title II accessibility, please get in touch with the Director of Administrative Services at

File an ADA Complaint

Any person who believes their ADA protection has been violated may file a complaint with the Director of Administrative Services by the following methods:

ADA Complaint Form – Online
ADA Complaint Form – PDF

ADA complaints may be submitted via mail, email, or in person to:

Director of Administrative Services
City of Sammamish
Phone: 425-295-0500

Mail & Physical Address:

City of Sammamish
Attn: Director of Administrative Services
801 228th Avenue SE
Sammamish, WA 98075

The complaint should be submitted by the complainant or the complainant's designee as soon as possible but no later than 180 calendar days after the alleged violation.

ADA Complaint Process

A notice of receipt will be sent to the complainant by email or certified mail within five (5) business days of receipt of the complaint. The Director of Administrative Services will investigate the merits of the complaint within 30 calendar days. If necessary, the Director of Administrative Services or their designee may contact the complainant directly to obtain additional facts or documentation relevant to the complaint.

After fully considering the complaint's merits, the Director of Administrative Services will prepare a written decision. A copy of the written decision will be mailed to the complainant by certified mail no later than five business days after preparing the written decision. The City shall retain a copy of the complaint, written decision, responses, and any other correspondence or documentation in accordance with its records retention policies.

If the response by the Director of Administrative Services or their designee does not satisfactorily resolve the issue, the complainant or complainant's designee may pursue other remedies as provided by law.